ELA · Emergency Legal Assist

Duty of care for the hardest moment an employee can face.

ELA gives every employee an emergency button on their phone and watch. If they are ever arrested, one 3-second hold brings a vetted law firm, informs their consulate, and keeps their family in the loop.

ForEmployers with expatriate workforces

From750 AED per employee per year

CoverageUAE · 24/7

ela.nowEmployer briefing · Aug 2026

The exposure

Your workforce is expatriate — and an arrest is closer to ordinary life here than most employees realise.

A complaint is enough. Financial disputes, traffic incidents, and workplace accusations can each lead directly to detention.
It lands on people far from home — most employees have no family network here and have never dealt with the legal system.
It is a workforce risk, not an edge case: senior staff, drivers, and everyone between carry the same exposure.

~88%of UAE residents are expatriates

First hoursdecide counsel, consular access, and how the family finds out

Without a plan

Today the first hours are improvised — and the employer usually hears last.

The employee's phone is confiscated; the family gets silence.
No lawyer is present for first questioning — the stage that shapes everything after.
HR and legal learn of it as an unexplained absence, then run an unplanned escalation under pressure.

What it costs the business

A key employee unreachable and unrepresented; a welfare duty unmet at the exact moment it's tested; leadership time consumed by a crisis with no playbook.

The service

One 3-second hold on the emergency button moves everything at once.

A vetted law firm is engaged

The case opens and a contracted firm responds under a response-time commitment, 24/7.

The consulate is informed

ELA's operations team notifies the employee's consulate and handles the legwork.

The family is kept in the loop

Trusted contacts follow a live response timeline — status and updates instead of silence.

Human operations behind every case — 24/7 chat and voice, not a phone tree.

The member experience

From day one to the moment it matters: what your employee sees.

Enrollment ends armed — protection is live from the first minute.

If they ever hold the emergency button: a short countdown — sliding “I'm safe” stands the response down.

Then a live case timeline: firm engaged, consulate informed, family updated.

For the employer

Duty of care without surveillance: you provide the cover — the case stays private to your employee.

What you see

Enrollment and seat counts, onboarding progress, renewal. A benefit you can point to in writing.

What you deliberately don't

Case details, locations, or whether an employee has ever pressed the button. Employees only enroll in — and use — a lifeline their employer can't see through.

Rollout handled: bulk enrollment, employee comms pack, and onboarding sessions run by ELA.
One line item: annual per-seat pricing, invoiced centrally, renewed like any benefit.

Coverage

From 750 AED per employee per year — under 63 AED a month for a 24/7 legal lifeline.

Tier	Price / employee / yr	What it adds
Essential	750 AED	The full emergency response — law firm, consulate, family. Legal fees self-paid.
Shield	3,750 AED	Adds insured legal fees up to 150,000 AED per claim (100k legal / 50k bail assistance).
Family Shield	7,500 AED	Extends insured cover to the employee's household.

Tier

Price / employee / yr

What it adds

Essential

750 AED

The full emergency response — law firm, consulate, family. Legal fees self-paid.

Shield

3,750 AED

Adds insured legal fees up to 150,000 AED per claim (100k legal / 50k bail assistance).

Family Shield

7,500 AED

Extends insured cover to the employee's household.

The emergency response is identical on every tier — insurance is the only difference. Mix tiers across the workforce as you see fit.

Insured tiers are underwritten by a licensed UAE insurer; terms shown are indicative pending final underwriting agreement.

Security & reliability

Engineered like a life-safety system — because it is one.

The response doesn't depend on the phone. Once the hold completes, the case is orchestrated server-side — a confiscated or dead handset doesn't stop it.
Fail-safe by design: if the member can't stand the countdown down, the response launches automatically.
Drilled end-to-end: dispatch, escalation, and failover are rehearsed against written runbooks, with an audit trail on every case.
Data protection: encrypted in transit and at rest, strict access controls, minimal retention. Full details in our security pack for your review.

Why ELA

Purpose-built for this exact moment — not a hotline, not a retainer, not an EAP add-on.

What the moment needs	ELA	Law-firm retainer	EAP / assistance line
Works at the moment of arrest	3-second hold, phone or watch	self-initiated call	call center triage
Criminal-legal response, 24/7	contracted firm, response-time commitment	office hours	out of scope
Consulate and family handled	automatic	—	—
Predictable cost	fixed per seat	retainer + hourly	fixed, wrong scope

What the moment needs

ELA

Law-firm retainer

EAP / assistance line

Works at the moment of arrest

3-second hold, phone or watch

self-initiated call

call center triage

Criminal-legal response, 24/7

contracted firm, response-time commitment

office hours

out of scope

Consulate and family handled

automatic

—

Predictable cost

fixed per seat

retainer + hourly

fixed, wrong scope

Getting started

Start with a 90-day pilot: up to 500 seats, fully onboarded, with a dedicated liaison.

1 · Scope

A working session with HR and legal: workforce shape, tier mix, rollout plan.

2 · Enroll

Bulk enrollment and employee comms handled by ELA; live demo and walkthrough for your teams.

3 · Review

Adoption and readiness review at 90 days, then a decision on full rollout — no obligation.

ELA · Emergency Legal Assist

Give every employee three seconds between trouble and help.

Book the scoping call — we'll bring the demo.

Webela.now

Contact[name · email · phone]

Pilot90 days · up to 500 seats