ELA
Field manual · For employers

Close the
duty-of-care gap.

ELA. Emergency legal assistance for your UAE workforce. If an employee is ever arrested, help starts in three seconds.

ela.now  ·  Prepared for [COMPANY]
ELA · Field manual 02 — The gap

You cover their health. Who covers their worst hour?

You already provide health cover — it comes with employing here. An arrest has no policy, no process, no visibility. Most matters are small — a cheque, a complaint, a dispute — that escalate because nobody answers the phone. This sits beside health cover and travel insurance as standard duty of care, not a prediction about your people.

A criminal lawyer bills
AED 1,500–3,500
per hour
A typical Dubai defence retainer starts at
AED 15,000
money most employees cannot reach in the moment
Research TBD — UAE arrest / detention incident statistics
Illustrative — a typical unmanaged incident
Day 1
Absent
Day 2
Rumours
Day 3
Lawyer search, from a cold start
Day 4+
First contact
Illustrative — research TBD  time-to-counsel in unmanaged UAE arrest incidents
ELA · Field manual 03 — The mechanism

Three seconds. Then they are not alone.

Hold the emergency button for three seconds. Then, all at once: a vetted law firm has the case brief. The consulate is informed. The family sees a private live link. The phone streams live location.

Every step runs on ELA servers — a dead or taken phone cannot stop it.

ELA pre-dispatch countdown screen
Example screen
Dispatch record Example
FIRM
14:02:11
Case brief received.
CONSULATE
14:02:12
Emergency desk informed.
FAMILY
14:02:13
A private live link, only to the people they chose.
ELA · Field manual 04 — How it works

Three steps. All server-run.

1 — Hold

Three seconds on the emergency button, phone or Apple Watch.

Apple Watch mid-hold Example screen
2 — Dispatch

ELA servers open the case: firm engaged, consulate informed, location streaming.

ELA active case screen
Example screen
3 — Follow

Trusted contacts get one private link — each milestone, the lawyer acting, as it happens.

Family link
case opened
firm notified
lawyer assigned — pending
Example

If the member cannot stand down, it sends. Silence counts as a yes.

ELA · Field manual 05 — The family

The people they left behind watch help arrive.

One private link, only to the people they chose. Live location. Each milestone as it happens. The name of the lawyer acting for them.

No unanswered calls. No imagining the worst. For a family two time zones away, that is the difference between panic and knowing.

Family link Live

case opened14:02
firm notified14:02
lawyer assigned14:31Acting: L. Haddad — criminal defence
Live location
Example
ELA · Field manual 06 — What your employees get

Every member gets the same response.
Tiers differ in one way only: who pays the legal fees.

Essential
AED 750 / year

Legal fees settled directly between the member and the firm.


Response
firm dispatch
consulate notice
live family link
live location
Shield
AED 3,750 / year

Legal fees insured: up to AED 100,000 in defence fees and AED 50,000 in bond assistance — subject to policy terms; a per-claim deductible applies TBD — under confirmation with the underwriter


Response
firm dispatch
consulate notice
live family link
live location
The emergency response is identical on every tier.

Emergency response active from enrollment; insurance attaches after the profile-verification window (~30 days). ELA is a membership service, not an insurance company. Insurance benefits are provided under a group policy with a licensed UAE insurer.

ELA · Field manual 07 — What you get as an employer

Protection you can roll out. Privacy your people can trust.

Today

You fund individual memberships — each employee enrolls, consents, and owns their own account. Case details never reach the employer — the button is theirs, so they trust it.

On the offer letter: one new line.
Offer of employment — benefits
Health insuranceincluded
Flightsannual
Housing allowancemonthly
ELA emergency legal protection
Proposed — corporate rollout
seats
bulk invites
enrollment dashboard (invited · active · lapsing)
consolidated annual invoicing
usage reported only as annual aggregates above a minimum cohort size — below it, no usage reporting at all
Seats Proposed
INVITED ▢▢▢▢▢ · ACTIVE ▢▢▢ · RENEWING ▢▢
ELA home screen, protection active
Example screen
Never case data.
ELA · Field manual 08 — Corporate pricing Proposed

Seat pricing that scales with your workforce.

Employer-funded Essential memberships, per seat per year — list AED 750.

50+ seats
service
AED 675
250+ seats
service
AED 600
1,000+ seats
service
AED 525

Shield upgrade
set by the insurer — never discounted
+ AED 3,000

Shield upgrade: + AED 3,000 per adult — includes legal-fee cover under a group policy with a licensed UAE insurer. Set by the insurer, never discounted; employer- or employee-paid. TBD — group-rate premium at volume

Annual invoicing. One seat costs less than one hour of a criminal lawyer's time.

Insurance benefits are provided under a group policy with a licensed UAE insurer. ELA is a membership service, not an insurance company. VAT treatment TBD — under confirmation: service component may be 5% rated; insurance premium treatment per policy.

ELA · Field manual 09 — Security & compliance

Built like it matters. Documented like it.

Server-authoritative

The phone renders, the server decides. An armed case survives a dead or taken device.

Independent pen test
(2026-05)

Zero critical findings, zero open highs.

UK-hosted, ELA-controlled

PDPL-aligned processing; DPA and subprocessor register available on request.

Self-hosted telemetry

Analytics and logs PII-scrubbed on ELA infrastructure. Nothing leaves.

Signed links only

External recipients get time-capped signed links, never storage access.

Audit + DSAR

Hash-chained log on every case action; data-subject requests on a 30-day SLA.

Consent + KYC

Individual enrollment; passport + Emirates ID (or employment letter).

22 incident runbooks

16 rehearsed in the recorded 2026-05 tabletop drill.

Every line traces to the pen-test report, compliance pack, and drill log.
ELA · Field manual 10 — Where we are, and where this goes

Built. Pre-launch. Honest about both.

ELA home screen
Example screen
ELA on Apple Watch Example screen
ELA pre-dispatch countdown
Example screen
TestFlight — shipping · Prod — safe mode
iPhone + Apple Watch at launch
Android — roadmap TBD
~223,000
lines of code
162
test files
25-step
CI gate

On TestFlight today: iPhone app + native Apple Watch app. Ops console live on ELA infrastructure. Production infrastructure live in documented safe mode. Launching with one vetted law firm; agreements with a leading UAE insurer and a global reinsurer in progress. No members yet — that is what the pilot is for.

Company model, July 2026 — assumptions available Our model, our assumptions — not a market forecast.
50,000 CORPORATE SEATS
25,000 SME
Year 1 · The math is linear: 500 seats × AED 750 = AED 375,000 a year
ELA · Field manual 11 — The pilot Proposed

Fifty seats. One quarter. Then decide.

Phase 1 — Pilot

One cohort: 50 volunteers works; up to 250. iPhone users for the pilot (Android is roadmap). Individual invites; each employee consents and verifies with passport + Emirates ID (or, for new joiners, their employment offer letter).

Day 0 — response active from enrollment
~Day 30 — insurance attaches after the profile-verification window
Phase 2 — Review at 90 days

Enrollment completion % · activation % · employee satisfaction.

Phase 3 — Scale

Roster-wide at your seat band.

Insurance eligibility is assessed per person; anyone outside the policy keeps the full Essential response — and eligibility outcomes are never visible to the employer, by law and by design. Proposed billing: one flat cohort invoice, reconciled insurer-side, so no individual outcome is inferable.

Every employee enrolls themselves. Consent is individual — by law, and by design.
Eligibility outcomes never reach the employer.
Pilot pack
Priced at the 50-seat band (AED 675/seat) Proposed
DPA and completed security questionnaire on request
All pilot data deleted on request if you do not continue

The gap is real. Closing it costs less than one hour of a lawyer's time.

One line on the offer letter. Per seat, per year.


Next step: a 45-minute working session — your cohort, your seat count, your terms.

Contact — TBD · ela.now
Health insurance
ELA emergency legal protection